VDI Administrator

Radiance Technologies is an employee-owned company with benefits that are unmatched by most companies in the Dayton OH area. Employee ownership, generous 401K, full health/dental/life/vision insurance benefits, paid time off, educational reimbursement, competitive salaries, interesting assignments and a pleasant work environment combine to make Radiance Technologies a great place to work and succeed. We are seeking a VDI Administrator to support the day-to-day operation, maintenance, troubleshooting, and sustainment of an enterprise Virtual Desktop Infrastructure (VDI) environment utilizing VMware ESXi/vSphere, Omnissa Horizon, 10ZiG thin/zero clients, Microsoft Azure, Active Directory, and Microsoft 365. This position is ideal for an IT professional looking to develop hands-on experience supporting enterprise virtualization and cloud-based desktop environments. Required Experience 1+ years of experience in IT systems administration, desktop support, virtualization, or infrastructure operationsBasic working knowledge of VMware vSphere/ESXi and virtual machinesExperience administering or troubleshooting Windows 10/11 and Windows ServerBasic knowledge of Active Directory, Group Policy, DNS, and DHCPExperience troubleshooting desktop, network, application, and user-access issuesFamiliarity with PowerShell or Windows command-line toolsAbility to follow established procedures, document work, and escalate complex issues appropriatelyStrong customer-service, communication, and problem-solving skillsCompTIA Security+ certificationTop Secret Security Clearance Preferred Experience Experience supporting Omnissa/VMware Horizon, Horizon Client, Horizon Agent, or virtual desktop poolsExperience with 10ZiG or other thin/zero-client technologiesFamiliarity with Microsoft Azure, Entra ID, and Microsoft 365Basic understanding of virtual networking, VLANs, firewalls, and load balancingExperience with PowerShell scripting or automationExposure to VMware vCenter, Horizon Connection Servers, UAG, App Volumes, or Dynamic Environment ManagerFamiliarity with enterprise monitoring, ticketing, patching, backup, and configuration-management processesVMware, Microsoft, Azure, CompTIA, or similar industry certifications Responsibilities Monitor and maintain VDI infrastructure, desktop pools, virtual machines, and endpoint devicesTroubleshoot user connectivity, login, desktop, application, and peripheral issuesPerform routine VM, Horizon, Windows, and endpoint administrationAssist with desktop image updates, software deployments, patches, and configuration changesSupport user accounts, group memberships, permissions, and desktop entitlementsInvestigate system alerts and performance issues and escalate complex problems to senior engineersMaintain accurate technical documentation, procedures, and support recordsParticipate in maintenance activities, system upgrades, testing, and disaster-recovery exercises Ideal Candidate The ideal candidate is a hands-on IT professional with a strong troubleshooting mindset who wants to build a career in enterprise VDI and cloud infrastructure. Experience with Horizon is beneficial but not necessarily required if the candidate has solid Windows, VMware, networking, or systems-administration fundamentals and demonstrates the ability and desire to learn. Radiance Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.