Jobs · Administrative · Virginia

VCUarts Dean's Office Coordinator

Administrative$23–$25/hrInternship

About the role

The VCUarts Dean’s Office Coordinator serves as the knowledgeable primary point of contact for students, parents, faculty, staff, administrators, and guests. This position is the initial contact and resource at the front desk in the Dean’s Office, both by phone and in-person, reflecting the professionalism of the office in all interactions. The role provides day-to-day operational support for the Dean’s Office and its component entities (Academic Affairs, Admissions, Communications, Faculty Affairs, Research, Student Affairs, etc.) and administrative support to various functional areas, including Finance, Human Resources, and Operations (Facilities). The Coordinator also supports the Dean and the Dean’s leadership team as needed.

This is a part-time position reporting directly to the Executive Assistant to the Dean, averaging 29 hours per week, with potential schedule fluctuations based on office needs.

Responsibilities

  • Greet visitors as the in-person first point of contact at the Dean's Office front desk.
  • Answer and direct calls on the main VCUarts phone line.
  • Respond to general inquiry emails and direct follow-up appropriately.
  • Accept and sort incoming mail and shipments for the Pollak Building.
  • Coordinate shipments to the VCUarts Qatar campus.
  • Monitor and order Dean’s Office supplies as needed.
  • Coordinate scheduling for conference rooms in the Pollak Building.
  • Manage Dean’s Office records.
  • Provide administrative support to the Dean and leadership team.

Requirements

  • 1-3 years of administrative, office coordination, customer service, or related professional experience.
  • Exceptional communication skills (listening, writing, and speaking).
  • Excellent customer service and interpersonal skills.
  • Advanced knowledge of Google Workspace, Microsoft Office programs, and Zoom.
  • Ability to function in a fast-paced, complex work environment, prioritize tasks, and handle multiple priorities simultaneously.
  • Strong attention to detail, proactive problem-solving, and ability to work independently.
  • Ability to understand and comply with University, State, and school policies, procedures, and guidelines.
  • Demonstrated experience working in and fostering an environment of respect, professionalism, and civility with diverse faculty, staff, and students, or a commitment to do so.

Preferred Qualifications

  • Bachelor’s degree in the arts, design, or a closely related field from an accredited college or university, or an equivalent combination of education, training, and professional experience.
  • Experience with online ordering/payment systems.

Pay

$23–$25 per hour.

Benefits

All VCU employee types are eligible for a wide array of benefits. Consult the benefits website for details based on employee type.

Schedule

29 hours per week on average, fully onsite. Schedule may fluctuate based on office needs.

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