vCIO

Job Responsibilities and Essential Functions

• Managing relationships with principals, owners, and key stakeholders in client organizations
• Understanding technology business drivers in client organizations
• Aligning client technology to standards and best practices
• Strategic Technology Roadmap / Budget Planning
• Educating clients on technology trends and opportunities
• Technical business consulting
• Working with clients and internal teams on support escalations
• Working with clients and internal teams on project scoping and management
• Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately
• Recognize and identify systemic issues and communicate recommendations for remediation to support team
• Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs
• Participate in Project Management Process

Desired Skills & Experience

• Sound decision making, critical thinking and problem skills
• Excellent written, verbal and presentation skills
• Expert organizational and prioritization skills
• Strong interpersonal skills to interact with clients, management, and peers
• The ability to develop, document, and communicate technology roadmap
• The ability to contribute to a team environment with a high degree of professionalism and skill
• Competitive & competitively aware
• The ability to explain strengths & vulnerabilities
• Willingness to travel periodically based on client and business need

Required Education and Experience

• 5+ years of progressively responsible IT Management
• Prior client management or service provider experience a plus
• Bachelor’s degree or equivalent experience
• Additional technical or industry certifications a plus

Benefits

• 401K
• PPO healthcare
• dental
• vision
• paid vacation

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.