vCIO

Key Responsibilities

• Partner with CSMs to deliver multi-year technology roadmaps and strategy sessions.
• Provide budget forecasting, lifecycle planning, and IT governance frameworks.
• Conduct infrastructure and environment assessments, recommending optimization strategies.
• Support CSMs in preparing Quarterly Business Reviews (QBRs) and client executive updates.
• Aid in vendor and contract reviews, ensuring client technology partnerships drive measurable value.
• Help identify opportunities for business process improvement and automation.

Solutions Architecture & Presales Responsibilities (Azure & SharePoint Focus)

• Design, scope, and price Azure solutions: migrations, IaaS/PaaS workloads, identity/security, backup/recovery, and cost optimization.
• Lead SharePoint solution design: migrations, structure/permissions, governance, workflows, and integration with Microsoft 365.
• Create technical presentations, proposals, and SOWs tailored to SMB and Mid-Market client needs.
• Collaborate with CSMs and Engineering to deliver proof-of-concept deployments and validate client solutions.
• Support BAEs CSMs with training on Azure/SharePoint opportunities to strengthen presales capability across the team.
• Remain current on emerging technologies and recommend adoption strategies aligned with In-Telecom’s standard stack.

Skills, Knowledge & Expertise

• 7+ years of progressive IT experience in MSP, consulting, vCIO, or Solutions Architect roles.
• Hands-on expertise in Azure solution design and presales (VMs, networking, storage, AD/Entra, security, governance).
• Strong background in SharePoint Online architecture and adoption (site collections, permissions, migration, workflows).
• Broad understanding of infrastructure, networking, VoIP, managed services, and cybersecurity.
• Proven ability to present technical solutions to executives and decision-makers in business terms.
• Skilled in needs assessment, consultative analysis, and scoping projects into cost-effective solutions.
• Excellent persuasive writing and communication skills for proposals and roadmaps.
• Knowledge of compliance frameworks (CMMC, HIPAA, NIST, SOC 2).
• Collaborative, with a “can do, will help” mindset.

PREFERRED QUALIFICATIONS

• Certifications: Azure Solutions Architect Expert (AZ-305), Azure Administrator (AZ-104), Microsoft 365 Collaboration.
• Experience with Connectwise RMM/PSA platforms, ScalePad, H humanizeIT, Hudu, and ImmyPot.