VAS Lead

About the role

As a Value Added Service (VAS) Lead, you will play an important part in leading the VAS team by organizing and completing all tagging, repackaging and special project duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

As a VAS Lead, engaging interactions with the teams will bring success in this role. A keen eye for attention to detail, strong organization skills, and the ability to motivate and celebrate wins with your team are all an integral part of the role. You will be on the front lines ensuring that the processes are followed as set by compliance standards, and KPIs are also met.

Schedule

Monday – Friday, 2:30 pm – 11:00 pm

Location: 2325 Newlin Mill Road, Easton, PA 18045

Pay

Starting pay: $22.00 per hour

Requirements

• Experience with a warehouse management system (WMS)
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail oriented
• Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
• Ability to be flexible and adapt to changing priorities
• Trustworthy and moral character (pre‑employment background & drug tests required)
• 12+ months of prior experience in warehousing, VAS or retail merchandising; experience as a Lead is a plus
• Must be 18 years or older
• Proficient with Microsoft Office, specifically Outlook and Excel
• Bilingual (Spanish/English) preferred but not required
• Physical ability to carry out essential job functions, including lifting and carrying up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, comfort with heights in elevated areas, and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.

Responsibilities

• Oversee the training and cross‑training of team members
• Lead and delegate a variety of VAS tasks while working within SLA and vendor compliance
• Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
• Perform tagging, repackaging and special projects along with other general warehouse duties
• Follow NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
• Keep work and storage areas in a safe, clean, and tidy condition at all times

Benefits

• Staff purchase program – wear the brands you love!
• Staff benefits plan – chose the benefits that are right for you!
• Flexible and fun work environment – work hard and play hard!
• Internal opportunities – we believe in growing our own!