Valet/Concierge - Turtle Creek

LOCATION: Oak Lawn - Turtle CreekSCHEDULE: Full Time: 3:00 pm to 11:00 pm. Friday to Monday or Thursday to Sunday. This is a four-day-per-week position, with opportunities to work a fifth day and additional overtime when availablePay rate: $17- $18MUST HAVE A VALID DRIVER'S LICENSE* About Us Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service. About The Role The Valet / Concierge serves as a key point of contact for residents and guests, providing a high level of service that reflects the quality and professionalism of a luxury residential community. This role combines valet services with front-facing concierge support, ensuring a welcoming, safe, and well-organized environment. As one of the first impressions of the property, this position requires strong customer service skills, professionalism, and attention to detail. What You'll Do Greet residents, guests, vendors, and contractors in a courteous, professional, and service-oriented mannerProvide valet services, including safely parking and retrieving resident and guest vehiclesVerify authorization of visitors and direct individuals to appropriate areas of the buildingAnswer incoming phone calls using professional telephone etiquette and relay messages promptlyCoordinate and manage deliveries in accordance with property proceduresMaintain accurate security, service, and access logsSafeguard and properly manage keys and access items issued during shiftsMonitor the lobby, entry areas, and common spaces to ensure safety, cleanliness, and orderUnderstand and follow building safety and emergency procedures, reporting incidents or concerns immediately to managementMaintain a professional appearance at all times, whether wearing a provided uniform or approved professional attireBuild positive, respectful relationships with residents, guests, vendors, and fellow team members Requirements Valid driver's licenseA strong customer service mindset with a hospitality-focused approachPrior experience in valet, hospitality, luxury residential, hotel, or customer-facing roles is preferredA valid driver's license with a clean driving record and the ability to safely operate various vehicle typesProfessional communication skills, both in person and over the phoneReliability, discretion, and the ability to handle sensitive situations professionallyA neat, polished appearance and pride in representing a luxury communityAbility to meet pre-employment requirements, including background screening and drug testing, in accordance with applicable laws Benefits MedicalDentalVisionShort term disability (STD)Long term disability (LTD)Employee assistance program (EAP)Identity theft protectionPet insurance RetirementPaid Time Off (PTO)