Concierge

Certified Great Place To Work (voted by associates) 8 years in a row!

Benefits

• Concierge Medical, Dental, and Vision offerings (for eligible associates)
• Company Paid Life Insurance coverage in the amount of $30,000
• Voluntary benefits including: Hospital Indemnity, Accident Insurance, Critical Illness, Legal/Identity Theft, and Disability insurance (for eligible associates)
• 401(k) program including discretionary company match
• Competitive Paid Time Off (for eligible associates)
• Holiday pay
• Discretionary Scholarship program
• Annual performance evaluations and raises

Responsibilities

• Serves as the frontline ambassador to all residents and guests providing the highest level of customer service, especially as it relates to new residents
• Receives initial customer and resident concerns and directs them to the appropriate department for follow-up
• Maintains a strong knowledge of the local community and provides residents and guests with information regarding festivals, events, attractions, restaurants, tours, and transportation schedules in the surrounding area
• Coordinates resident parking and valet needs, and assists with loading/unloading as needed
• Conducts tours and ensures that model rooms are ready and available for viewing
• Ensures that front desk and other common areas are clean and stocked

Bonus Opportunities

• Employee referrals
• Employee of the month/year
• Resident tour (move-in)

About the Company

Our focus is to maximize the potential of every life we touch. We do this by creating an elegant community where our residents are surrounded by the highest standards of quality of service, environment, and care. This includes Holistic Wellness, Gold Leaf Dining standards, and vibrant Life Enrichment activities.

Associate support available: Work friend trainer, employee assistance program, crisis care assistance, paid-time-off donations, continuing education opportunities, appreciation/sympathy gifts, family member discount.

Associate growth opportunities: In addition to competitive pay, hundreds of associates are promoted each year! We conduct annual performance evaluations with raises.

Company snapshot: Legend has been a family business for 30 years and is adding multiple properties each year! Our awards include: Great Place To Work, Best of Senior Living Award, Innovative Programming in Senior Living.

Requirements

• Excellent customer service skills (required)
• Strong organizational skills (required)
• Previous experience in a similar role (preferred)

This position may require the associate to work evenings and weekends as needed. Legend Senior Living is a drug-free workplace and drug screening will be conducted at the company’s discretion.