Concierge

About the role

Aegis Gardens Newcastle is looking for a Concierge to provide exceptional customer service to our residents, guests, and families.

Schedule

• Monday: 1:00pm – 8:00pm
• Tuesday: 7:55am – 5:00pm
• Wednesday: 1:00pm – 8:00pm
• Thursday: 1:00pm – 8:00pm
• Friday: 7:55am – 5:00pm

What We Offer

• Defined Growth Opportunities
• Flexible Schedules
• Vacation + Sick Pay + Appreciation Days
• Medical / Dental / Vision
• 401K

Responsibilities

• Greet and direct visitors, families, residents, and employees to the right person or place and provide exceptional customer service
• Answer all phone calls in a professional manner and handle the front desk and all assigned duties
• Coordinate medical appointments and family outings with Care and Nursing Staff
• Support the smooth operation for the Marketing Department and Office Manager
• Develop in-depth familiarity with the community layout and employees' responsibilities

Qualifications

• Compassionate and positive attitude
• Ability to remain calm and think quickly under stressful situations
• Preferred previous experience working as a Receptionist/Concierge and/or supervisory role
• Sensitivity to resident needs and the ability to build positive relationships
• Display a desire to exceed expectations with every interaction
• Must be willing to take 2-step TB test

Pay

Min Salary USD $21.00/Hr. Max Salary USD $21.00/Hr.