Concierge

About the role

This is a full-time, non-exempt position providing general office support and essential clerical activities for our Largo Landing community in Upper Marlboro, MD. Consistent attendance is required, as this role directly impacts workflow and communication within the team.

Responsibilities

• Greet residents, prospects, and visitors, ensuring they feel welcome and comfortable.
• Answer telephone calls, direct to appropriate individuals, or take messages as needed.
• Provide information to residents and prospects about local amenities, including restaurants, transportation, and current events.
• Accept and track deliveries and packages.
• Maintain the refreshment area.
• Follow up on completed maintenance requests.
• Abide by Fair Housing Laws.
• Perform other duties as assigned.

Occasional Functions

• Receive, sort, and direct incoming and outgoing mail.
• Coordinate pick-up and delivery of express mail services.
• Assist with related clerical duties such as photocopying, faxing, and filing.

Requirements

• High School Diploma or GED.
• Ability to perform physical activities including typing, walking, bending, stooping, reaching, climbing stairs, or standing for extended periods.
• Ability to lift and move up to 50 lbs.

Schedule

Hours worked will coincide with the community’s hours of operation. This position may require working on weekends as necessary.