Valet Attendant

Job Summary

As a Valet Attendant, you will be responsible for delivering first-class customer service to guests in a professional, courteous, and efficient manner. The Valet Attendant is responsible for assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner, and extending the initial friendly welcome to the hotel guests.

About the role

You will be working outside in all kinds of weather, as we do not stop parking cars when it rains, snows, is too hot, or too cold. You must love physical activity, as you will be lifting up to 50 lbs as we help take suitcases in and out of vehicles. You will also need to run, stand for long periods, and go up and down stairs within parking garages. You will need to be personable and comfortable talking with guests as you help them through the valet check-in process. Providing excellent guest service is a must!

Responsibilities

• Assist arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, retrieving vehicles in a timely manner, and extending the initial friendly welcome to the hotel guests.
• Lift up to 50 lbs as needed.
• Run, stand for long periods, and go up and down stairs within parking garages.
• Talk to guests to help them through the valet check-in process.
• Work outside in all kinds of weather conditions.

Requirements

• High school diploma or equivalent.
• Must be at least 19 years old.
• Experience as a Valet parking attendant, preferred.
• Experience driving a manual transmission vehicle, preferred.
• Proficiency in English; verbally and written.
• Exceptional guest service skills.
• Excellent communication and interpersonal skills.
• Valid Driver's License and 3 years of driving experience.
• Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
• Ability to stand for long periods and occasionally run.
• Ability to run up and down multiple levels of stairs.
• Ability to work outdoors in all weather conditions.

Qualifications

• Must have a Valid Driver's License and 3 years of driving experience.
• Ability to complete and pass pre-employment background, drug, and MVR screen.
• Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
• Ability to stand for long periods and occasionally run.
• Ability to run up and down multiple levels of stairs.
• Ability to work outdoors in all weather conditions.

Skills

• Physical fitness and stamina.
• Customer service skills.
• Communication and interpersonal skills.

Benefits

• Holidays Paid at Overtime Rate.
• Employee Assistance Program.
• Free Forbes 5 Star training!

Pay

Base salary paid bi-weekly PLUS CASH tips paid out daily.

Schedule

We hire valets to start part-time, but with the opportunity to grow rapidly into full-time supervisory roles. You will be assigned an initial schedule to meet our needs at the Hotel property. These schedules will be during our busiest times to ensure higher tips and fewer work hours. You must be available to work flexible schedules, weekends, and holidays.