VA Mortgage Claims Specialist

Responsibilities

• File all VA Basic expense claims within insurer/investor timeframes
• File all non-conveyance claims including third party claims, max guaranty claims, Compromise Sale claims and Refunding claims within investor/insurer timeframes
• Follow up daily/weekly on all outstanding claim proceeds
• Work to resolve all exceptions on suspended claim funds08 or denied claims
• Monitor daily reports and queues
• Ensure Manager is kept informed of all trends and issues, including, but not limited to, VA claim curtailments and loss mitigation denials

Qualifications

• Basic knowledge and experience with VA default guidelines and requirements
• At least 3 years of experience filing VA Claims
• Cloud Claims experience is a PLUS
• Attention to detail with a high level of accuracy
• Strong analytical and problem-solving skills
• Excellent communication skills
• Able to meet deadlines in a fast-paced environment
• Excellent organizational skills
• Able to work independently
• Able to read, analyze, and interpret documents such as legal documents, policies and procedures, and financial reports
• Must be able to handle high volumes in a fast-paced environment
• Able to meet critical departmental and federal timelines with accuracy and efficiency

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurances