Veteran Claims Consultant

About the role

Veterans Guardian is a leading pre-filing consulting firm dedicated to helping veterans maximize the VA disability benefits and compensation they've earned through their service. We specialize in positioning veterans for success before they file their claim by identifying overlooked opportunities, building strong claim strategies, and delivering an exceptional client experience from start to finish.

Responsibilities

• Conduct in-depth consultations with veterans to uncover potential VA disability claim opportunities and explain the Veterans Guardian process.
• Build trust and rapport through empathetic, solution-focused conversations that drive engagement and commitment.
• Review service records, medical documentation, DD-214s, and VA rating decisions to identify potential paths for increased disability compensation.
• Educate veterans on benefits eligibility and strategically position them for claim success.
• Guide veterans through onboarding by securing required documents, disclosures, and signed agreements.
• Maintain detailed and accurate records in Salesforce, including notes, follow-ups, and pipeline updates.
• Partner with internal teams to ensure a seamless client experience and efficient claim progression.
• Consistently meet or exceed monthly performance, consultation, and production goals while maintaining compliance and quality standards.

Requirements

• Equivalent work experience, such as military service, consulting, sales, or customer service, is preferred.
• Familiarity with VA processes is strongly valued.
• Excellent communication, active listening, and organizational skills.
• Ability to manage multiple priorities in a fast-moving, structured environment.
• Attention to detail with commitment to compliance and documentation accuracy.
• Experience with Salesforce or similar CRM systems preferred.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance