UX Strategy Senior Manager

Job Summary

We are seeking a strategic and hands-on leader to define and deliver the future digital experiences. This role combines UX leadership with ownership of the web channel as a primary platform for audience engagement, brand storytelling, and lead generation.

Responsibilities

• Define and evolve the end-to-end digital experience vision across web and adjacent channels, translating business goals into clear experience strategies and roadmaps.
• Own the web channel strategy, including site architecture, content models, and continuous optimization to improve engagement and performance.
• Lead UX design across digital channels, ensuring high-quality interaction design, usability, content strategy, and visual consistency.
• Provide hands-on design direction and feedback, elevating the quality of UX deliverables and team output.
• Establish and govern an enterprise design system and UI pattern library, ensuring scalability, accessibility, and consistency.
• Architect cross-channel user journeys that connect web, email, marketing automation, and sales enablement touchpoints.
• Define and implement digital channel measurement metrics, KPIs, and performance insight frameworks.
• Define and lead experimentation strategies to continuously optimize experiences.
• Serve as a strategic advisor to marketing and business stakeholders, translating experience strategy into business outcomes.
• Lead and develop a multidisciplinary UX team, setting standards for quality, process, and performance.

Qualifications

• 10+ years of experience in UX design, product design, UX-focused product management, or digital strategy, including leadership responsibility.
• Experience in UX design, interaction design, and usability best practices.
• Experience defining, implementing, and scaling design systems.
• Experience leading UX teams and delivering digital experiences at enterprise scale.
• Experience with stakeholder management and influencing senior leaders.
• Experience working in complex, matrixed organizations.
• Knowledge of analytics, A/B testing, performance optimization, digital channel metrics, KPI definition, and performance insights frameworks.
• Ability to display a portfolio of UX or web UI work, demonstrating end-to-end systems thinking, high-quality execution, and measurable impact on user experience and business outcomes.
• Ability to display ownership of a major digital channel, including strategy and performance outcomes, and operate as both a strategic leader and hands-on contributor.

Equal Opportunity Employer

Randstad Digital is an equal opportunity employer. We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.