UX Content Strategist

Core Responsibilities

• Help define the UX content strategy vision for key features in our product experience, focused on the key priorities for the business.
• Work closely with design, research, product, and other partners to develop a shared UX strategy.
• Create compelling and empowering user experiences through engaging, on-brand digital UX content.
• Generate informative and persuasive content in support of positive outcomes.
• Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels.
• Strategize and define content frameworks while also documenting your rationales and decisions.
• Execute and align teams on content strategy and UX copy.
• Collaborate effectively and frequently with cross-functional stakeholders (e.g., UX, PM, Marketing), leading the content revision process, and achieving deadlines.
• Support process and tool improvements.
• Help to maintain our UX writing style guidelines, ensuring they are relevant/accurate.
• Communicate content strategies in a clear and concise manner using your presentation skills.
• Actively involve and collaborate closely with key stakeholders.
• Center Of Excellence, Education, And Advocacy: Peer review other Content Strategists' work by reviewing proposed content as applicable and providing feedback.

Preferred Skills And Competencies

• Skills as an expert storyteller and influencer.
• Expertise in Content Strategy Frameworks and Design Principles.
• Understanding of UX design, as well as common design tools, language, and processes.
• Creativity and empathy to recognize and address the user’s challenges.
• Eagerness and aptitude to learn new technologies quickly.
• Excellent project management abilities and process development skills.
• Comfort and familiarity with a dynamic agile software development environment.
• Deep expertise in platforms and design tools such as Figma, JIRA, Miro.
• Familiar with Medical Device development processes, familiarity with Diabetes.
• Some experience working on global products and localization.