UX Content Strategist

About the role

Design digital experiences that positively impact employees, advisors, clients, and other key users. Take a holistic approach to content across the digital experience. Partner closely with UX researchers, designers, product managers, accessibility specialists, and cross-functional stakeholders. Create clear, intuitive, and user-centered experiences. Develop clear, concise, and user-focused content for digital products and create content strategies aligned with user needs, business goals, brand standards, and regulatory requirements. Ensure consistency of messaging and tone across products and channels.

Requirements

• Strong UX writing and content strategy experience, preferably within financial services or other highly regulated industries.
• User-centered mindset with the ability to translate complex concepts into clear, concise, and accessible language.
• Experience collaborating closely with UX, design, product, legal, compliance, and business stakeholders.
• Familiarity with design systems, content governance, and content standards.
• Exceptional attention to detail, commitment to consistency, and experience working in Agile environments.
• Bachelor's degree in Communications, Journalism, Marketing, Advertising, English, or a related field, with 8-10 years of experience in digital content with a strong focus on UX content strategy and UX writing.

Benefits

• Opportunity to make a critical impact on digital experiences.
• Work within a collaborative, cross-functional Agile team environment.
• Comprehensive benefits package including medical, dental, vision, 401(k), and time off.

Pay

Competitive hourly pay range of $60.00 - $65.00.