Utility Technician

About the role

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint. We are looking for a Utility Technician to perform day-to-day duties associated with the repair and upgrade of water distribution and wastewater collection systems, customer service issues, and housekeeping at water and wastewater facilities.

Responsibilities

• Performs semi-skilled installation, maintenance, and repair of valves, meters, gauges, pumps, and associated equipment used in water distribution or wastewater collection systems using hand and power tools.
• Operates and performs routine maintenance of vehicles and equipment, such as trucks, digging, and trenching equipment, in accordance with company procedures and standards.
• Loads and unloads various equipment, chemicals, and supplies at worksites and storage areas.
• Operates medium construction equipment under the supervision of a qualified operator.
• Adheres to all safety and security operating policies, procedures, and standards to ensure a safe working environment.
• Performs groundskeeping and custodial work as assigned.
• Resolves routine problems and notifies management of issues outside the scope of responsibility.
• Reads meters as needed.
• Updates and maintains documentation of work activities, including closing work orders in the system.
• Assists with other tasks or projects as assigned.

Requirements

• High school diploma or GED.
• No previous experience is required, although mechanical and/or electrical experience is preferred.
• Valid U.S. driver’s license; a CDL (Commercial Driver’s License) must be attained within 90 days of hire.

Skills

• Familiarity with computers and work systems such as Microsoft Office Suite.
• Excellent written and verbal communication skills; ability to communicate effectively with customers and internal staff.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• A team player able to work effectively in a team-fostered, multi-tasking environment.

Working Conditions

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases, and/or poor ventilation atmospheric conditions.
• Must be able to lift and carry up to 50 lbs.
• Working conditions may include travel to work sites and may require being “on-call” per the site schedule.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.