Utility Technician

About the role

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

Responsibilities

• Performs semi-skilled installation, maintenance and repair of valves, meters, gauges, pumps, and associated equipment used in water distribution systems or wastewater collection systems using hand and power tools.
• Operates and performs routine maintenance of vehicles and equipment; i.e. trucks, digging, trenching equipment, and other equipment in accordance with company procedures, equipment and operating standards.
• Loads and unloads various equipment, chemicals and supplies at worksites and storage areas.
• Operates medium construction equipment under the supervision of a qualified operator.
• Adheres to all safety and security operating policies, procedures, practices and standards to ensure a safe working environment.
• Performs ground keeping and custodial work as assigned.
• Resolves routine problems and notifies management of issues outside scope of responsibility.
• Reads meters as needed.
• Updates and maintains documentation of work activities, including closing work orders as needed in the system.
• Assists with other tasks or projects as assigned

Qualifications

• High school diploma or GED
• No previous experience is required although mechanical and/or electrical experience is preferred.
• Valid U.S. driver’s license

Preferred Qualifications

• Experience maintaining filter systems such as Clack, Fleck or Kinetico water filter systems

Skills

• Familiarity with computers and work systems such as Microsoft office suite
• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with customers and internal staff.
• Strong customer service skills
• Ability to work well under pressure
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
• A team player able to work effectively in a team fostered multi-tasking environment

Working Conditions/Physical Demands

May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions. Must be able to lift and carry up to 50 lbs. Working conditions may include travel to work sites of Essential Utilities and/or other constituents. May be required to be “on-call” per the site schedule

Pay

Utility Technician Trainee Entry Rate: $22.71/hr, 12 Month Rate: $23.71/hr, 24 Month Rate: $24.71/hr