Utility Foreman (31101056)

Job Summary/Purpose

The Utility Foreman, for Gas Service is responsible for managing field operations, work logs and projects to ensure safety, efficiency, and compliance with regulations. This role supports crews with planning and executing installation of gas meters and special projects, while completing complex work orders and routine tasks through Oracle Field Service.

Accountabilities And Essential Functions

• Plan, schedule, assign, manage, and monitor work for Service activities.
• Cookordinate with contractors, customers, and internal gas departments for addressing any issues or complaints, ensuring exemplary customer service.
• Ensure all work meets company standards and regulatory requirements while ensuring all workmanship complies with Delta Utilities’ safety guidelines, practices, and procedures.
• Participate in PHMSA/DNR/OPS audits in support of Field Operations activities.
• Operate and maintain system assets and company equipment.
• Work with Engineering and other departments to ensure all facilities are operated and installed according to company specifications, standards, and policies.
• Work emergencies or storm restoration in other areas as needed.
• Work with external and internal customers and resolve customer issues.
• Assume OCs or Supervisor's duties during absences. Must be in the Duty Supervisor rotation.
• Assist in training new employees and testing employees to meet Operator Qualifications required for the Field Operations positions.
• Order, stock & maintain Fitting Shop.
• Maintain vehicle inspection records and coordinate vehicle repairs.
• Keep spare vehicles stocked and ready for use.
• Assist field personnel when needed. (Deliver materials; assist 2-man crews; assist with broken lines, etc.)

Minimum Requirements

• High School Diploma or equivalent.
• 7+ years of gas experience.

Preferred Requirements

• Extensive knowledge of the New Orleans gas distribution system with proven leadership abilities.
• Strong knowledge of computers and related technology.
• Strong communication and organizational skills.
• Able to provide a valid Driver’s License and a safe driving record as determined by the Company.
• Able to take and understand directives and complete tasks.
• Excellent leadership skills.
• Strong decision-making skills.
• Able to manage multiple activities and changing priorities.
• Able to work well under pressure.
• Self-motivated and dependable team player.
• Able to recognize hazards in the workplace and can mitigate the hazards.
• Able to maintain and care for Company equipment properly and safeguard assets.
• An ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service.
• Demonstrated acceptance of a diverse and inclusive work environment and customer base.
• Ability to recognize opportunities for process improvement and can enact change.
• Ability to lead and participate in problem solving teams as required.

Physical Requirements

• Able to operate a motor vehicle, including the ability to enter and exit vehicle unassisted.
• Able to perform on-site inspections.
• Able to operate a personal computer, either desktop or laptop.
• Able to sit for extended periods of time.
• Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
• Able to exert up to 50 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.

Working Conditions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Work in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize and analyze are required.
• Able to work daily in all types of weather conditions.
• Able to work regular hours, with occasional overtime.
• Able to handle emergency situations, including possible exposure to gaseous atmospheres on occasion.
• Able to work rotating shifts, if required.
• Able to respond to emergency calls and/or callouts and occasionally return to work while off duty.
• Able to wear and operate personal protective equipment, such as respirator, safety glasses, hardhat, gloves, protective footwear and earplugs daily.
• Able to be included in random drug screen pool required for DOT drivers and DOT safety sensitive positions.
• May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aide in restoration efforts.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States. Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025. Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers. Learn more at https://deltautilities.com. Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.