Utility Billing Specialist

Brief Description Of Duties

Responsible for the accurate processing of final and cycle bills. Reviews meter readings and utility bills to identify and remedy anomalies. Ensures bills are transmitted monthly. Processes final work orders and prepares final bills. Handles requests for the initial start, cancellation, and/or change of service. Assists with customer phone calls, complaints, and leak adjustments. Completes other related duties as assigned.

Employment Requirements

• High school diploma or GED
• Experience in modern office practices and procedures including the operation of computers, phones, calculators, and other standard office equipment
• Knowledge of utility billing procedures and utility collections preferred
• Ability to understand and follow oral/written instruction and establish and maintain effective working relationships with co-workers and the public

Testing

To be determined.

How To Apply

Submit a current job application to:
HUMAN RESOURCES
CITY OF ZEPHYRHILLS
5335 8th STREET
ZEPHYRHILLS, FL 33542
Applications available at:
https://www.ci.zephyrhills.fl.us/194/Employment-Applications

Closing Date

Open Until Filled

Date Position Available

July 6, 2026

The City of Zephyrhills is an Equal Opportunity Employer & Drug Free Workplace