Usher/Ticket Taker - Landmark Credit Union Live

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses enable Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with 145 million fans attending Live Nation Entertainment events each year. For more information, visit www.livenationentertainment.com.

About the role

Landmark Credit Union Live is seeking an Usher/Greeter/Ticket Taker. This role involves greeting guests, scanning tickets, answering questions, assisting with seating, ensuring safety and cleanliness, resolving issues, and providing assistance to guests with special needs.

Responsibilities

• Greet guests and scan tickets upon entry to the venue
• Answer guest questions and assist with locating seats
• Examine tickets for entry to various seat levels during the event
• Maintain venue safety, cleanliness, and presentation
• Resolve guest complaints or problems
• Examine tickets or passes to verify authenticity
• Help guests with special needs, such as seat accommodations
• Show CARE by participating in venue recycling efforts
• Guide guests to exits or provide instructions in case of emergencies
• May assist in verifying staff credentials for restricted areas
• Close the venue at the end of the show, including collecting recyclables and storing event equipment
• Give directions to guests inside or outside the venue
• Ensure guests are safely enjoying the show

Requirements

• High School Diploma or equivalent preferred
• At least 1+ year in a guest service role preferred
• Excellent verbal, written, and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• Position requires constant walking, climbing stairs, and occasional sitting, lifting, and carrying up to 25 lbs.

Qualifications

• Passionate and motivated
• Driven with an entrepreneurial spirit
• Resourceful, innovative, forward-thinking, and committed

Skills

• Customer service skills
• Event management
• Emergency response
• Physical stamina and mobility

Benefits

Live Nation Entertainment offers competitive benefits, including health insurance, retirement plans, and paid time off.

Pay

The pay range for this position is $18.00 - $22.00 per hour.

Schedule

Shifts vary based on event schedules, typically ranging from 2 hours to 8 hours per shift.