User Experience Researcher

6-month contract role. Must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future.

Schedule

Monday–Friday, normal business hours.

About the role

We are seeking a thoughtful and driven UX specialist to join our team and help shape the future of our digital solutions. This role blends experience strategy, hands-on user research, and workflow analysis with practical design execution. You’ll work closely with product owners, scientists, IT, and other cross-functional partners to identify requirements and translate user and business needs into intuitive, scalable designs.

Responsibilities

• Plan and lead user research activities, including user interviews, stakeholder interviews, workflow walk-throughs, and usability testing
• Synthesize research findings into clear insights and actionable recommendations, and present them to cross-functional stakeholders
• Map complex workflows and translate user needs into clear requirements, concepts, and UX strategies
• Contribute to interaction design and UI design efforts, creating low- to high-fidelity designs in Figma as appropriate for the project stage
• Collaborate closely with Engineering, Data, and Product partners to ensure designs are feasible, scalable, and aligned with technical constraints
• Support projects end-to-end, often acting as the sole UX resource on individual initiatives

Qualifications

• Experience in UX research, UX design, service design, or a related field
• Strong workflow mapping, systems thinking, and requirements gathering skills
• Experience with AI-enabled tools, data/analytics platforms, or modeling/automation workflows is highly desirable
• Experience with user research methods to iterate and validate designs
• Experience collaborating closely with cross-functional team members and stakeholders
• Ability to work independently