User Experience Researcher

About the role

Primary Talent Partners has a new contract opening for a User Experience Researcher to join an education technology & publishing company in Ohio, OH. This is a 5‑month contract with potential for extension. The position is a W2 contract (no PTO, no standard benefits); an ACA‑compliant supplemental package is available for enrollment. Candidates must be legally authorized to work in the United States and able to work on Primary Talent Partners’ W2 without sponsorship.

Responsibilities

• Help guide product teams to build research‑based solutions across print, web, and mobile K‑12 curriculum experiences through collaboration with UX Design, Product Design, Academic Design, Content and Digital Strategy, and Product Management teams.
• Act as a change agent evangelizing user‑centered mixed methodologies and practices across the company, supporting cross‑functional product teams at different stages of understanding.
• Align research to strategy and frame research plans that drive confident decision‑making.
• Help teams develop clear hypotheses and propose appropriate research methods and synthesis approaches.
• Build presentations, lead discussions, and facilitate synthesis workshops for stakeholders focused on results and actionable recommendations.
• Collaborate with Experience Strategists, Learning Architects, Designers and/or Product teams to translate user needs into tangible solutions.
• Triangulate and collaborate with product analytics and market research.
• Support Research Operations by helping to build and maintain processes for recruiting participants, scheduling, paying participant incentives, and tracking.
• Consistently deliver on commitments and proactively communicate when competing priorities or unexpected events jeopardize deadlines.
• Deliver user research findings to the Research Repository and support connections to the work with cross‑functional teams.
• Motivate and manage yourself and team members, demonstrating high analytical ability and intellectual curiosity.
• Embody a work ethic and personality that thrives in a fast‑paced culture with tight deadlines, shifting priorities, and cross‑functional teams.
• Develop knowledge of competing and complementary products relevant to the role.

Requirements

• Experience with research methodologies including user interviews, direct observation, ethnography, contextual inquiry, usability studies, etc., and knowledge of the appropriate method for different problems.
• Knowledge of Continuous Discovery and the Double Diamond framework (helpful).
• Excellent communication skills; ability to lead complex discussions, research sessions, workshops, and present feedback.
• Ability to define and use metrics to track qualitative data with tools such as Excel and Lucidchart.
• Experience with synthesis methodologies including affinity diagrams, experience maps, and opportunity solution trees.
• Understanding of common product development and project management practices.
• Strong project management skills to organize and manage multiple projects with multiple stakeholders.
• 2+ years of work experience defining and executing research activities as a member of a product/application development team.
• Ability and willingness to travel domestically up to 20%.

Qualifications

Bachelor’s degree in Psychology, Sociology, Human Computer Interaction, Data Science, Behavior Science, Market Research, or a related discipline.

Skills

• Portfolio demonstrating strong understanding of research processes and storytelling abilities.
• Demonstrated ability to communicate effectively across functional areas.
• Demonstrated ability to utilize research and prototypes to provide insights ahead of production/software builds.

Pay

$49.63 – $58.95 per hour (W2 contract).

Benefits

No standard PTO or benefits; an ACA‑compliant supplemental package is available for enrollment.

Schedule

5‑month contract with potential for extension; expected travel up to 20% domestically.