User Experience Researcher
UXR Hunt · Menlo Park, CA · 6 days ago
Information Technology$35–$40/hrContract
Required Skills and Experience
- B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, or related STEM fields.
- Prior experience with usability studies, or hardware/software troubleshooting.
- Strong analytical, problem-solving, and organizational skills, with excellent written and verbal communication abilities.
- Strong interpersonal background, e.g., customer service/retail.
What You’ll Do
- Leading multiple user sessions per day, each lasting approximately 90 minutes.
- Moderating user studies with participants across various settings and locations.
- Operating, maintaining, and troubleshooting prototype hardware and technical equipment used for data collection.
- Real-time technical support to participants by troubleshooting prototype devices and clearly guiding users through technical challenges.
- Identifying and resolving study execution issues in real time and implementing corrective solutions as needed.
- Supporting research teams to ensure sessions run smoothly and data is collected accurately.
Compensation
- $35 to 40/hr
- Exact compensation may vary based on several factors, including skills, experience, and education.
Benefits
- Medical, dental, and vision insurance.
- HSA, FSA, and DCFSA account options.
- 401k retirement account access with employer matching.
- Paid sick leave and/or other paid time off as provided by applicable law.