User Experience Researcher 2

Responsibilities

• Conduct user experience research and provide insights that drive our learning experiences.
• Collaborate with cross-functional teams to explore problems from multiple perspectives and align research solutions with product strategy.
• Identify exploratory research opportunities with product leadership and use research to determine what ideas best meet user and business needs.
• Develop an evidence-based research strategy in partnership with cross-functional teams.
• Advocate for UX research best practices and efficiently iterate research within two-week sprint cycles.
• Use data to define and track key metrics, providing clear insights.
• Acquire a thorough understanding of customer use cases and ensure their needs are addressed.
• Gain deeper knowledge of market segments and competitors.
• Apply appropriate research methods to achieve goals.
• Work closely with designers, product managers, and engineers to bridge user needs with design and instructional solutions.

Qualifications

• Proficient in research methodologies and best practices.
• Demonstrated leadership skills and ability to collaborate with diverse teams.
• Expertise in conducting clinical trial operations.
• Strong understanding of user experience (UX) principles.
• Competency in competitor analysis and market segmentation.
• Ability to bridge gaps and join efforts between various stakeholders.
• Experience in designing and understanding customer use cases.
• Proficient in tools such as 'Join Me' for collaboration and communication.
• Ability to generate insights and evidence-based conclusions from data.
• Familiarity with design controls and their application in UX.
• Strong understanding of conductivity in the context of UX research.