User Acceptance Testing (UAT) Manager

Key Responsibilities

• Provide overall direction to the vendor UAT team and closely collaborate with the State UAT Manager and project stakeholders.
• Author, maintain, and execute a comprehensive UAT Project Plan detailing onboarding, tools training, policy reviews, and eligibility application training timelines.
• Review and approve all test plans, test cases, and test scripts to ensure 100% compliance with system designs.
• Oversee the team's use of key technical tools including SpiraPlan, JIRA, Smart Bear, SoapUI, Selenium, and various database management platforms.
• Deliver comprehensive weekly status reports (covering accomplishments, resources, risks, and blockers) and lead monthly contract reviews.
• Facilitate technical workshops, presentation reviews, and "tell, show, do" shadowing sessions during system transition phases.

Required Qualifications

• Minimum of 3 years of direct experience working on relevant projects supporting state human service programs (e.g., Medicaid, CHIP, SNAP, or TEA).
• Minimum of 5 years of previous UAT experience on at least one massive eligibility engagement that supported multiple concurrent benefit programs.
• Proven background in managing technical software testing teams within a government contracting framework.

Important Notice

This role is part of a proposal for Arkansas Integrated Eligibility System (ARIES). Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.