Used Vehicle Sales Consultant

Essential Responsibilities & Duties

• Schedule appointments for customers
• Proactive outbound prospecting and lead activity management
• Work closely with Managers to improve quality of appointments and identify opportunities to deliver a high level of customer satisfaction
• Maintain call volume and email leads in a professional and efficient manner to earn customer business and build rapport
• Proactively meet and exceed monthly and quarterly sales and appointment goals, maintaining relationships with customers
• Log and track appointments set, shown, and sold using CRM and Microsoft Excel
• Follow up with sales customers to assist customers in appropriate vehicle selection, schedule appointments, retain current customers, and establish a positive relationship between the Webb Automotive group and customer
• Consistently grow and demonstrate knowledge of the products by providing customers with the proper information and directing customers to product information resources available to them on the internet

Qualification Requirements

• A high school diploma or equivalent
• Professional written and verbal communication skills
• Willingness to work evenings and Saturdays
• Ability to work in a team setting
• Proficiency with basic computer applications
• Ability to work in a structured environment and adhere to policies and schedule requirements

Other Experience

• Automotive experience a plus
• Call center experience a plus
• Spanish speaking a plus
• Hospitality experience

Benefits

• Health insurance - Company contributes a portion to cost
• Dental, Vision and Aflac insurance options available
• Paid Life Insurance
• 401(k) with company matching
• Family owned and operated
• Positive work environment