Jobs · Information Technology · North Carolina

(USA) Tire and Battery Center Team Leader

Sam's Club · Hickory, NC · 2 mo ago
On-siteInformation Technology$22–$30/hrFull-time

Drive member service in the Tire and Battery Center and supervise hourly associates to deliver safe, efficient services. Model expertise in tire and battery operations while collaborating with other team leaders to ensure the club meets member expectations.

Responsibilities

  • Supervise the Tire and Battery Center team to deliver on the business plan and contribute to overall club success.
  • Communicate department goals, set guidelines, and execute company programs while advocating for members, associates, and the company.
  • Maintain in-depth knowledge of safety protocols, compliance, tire and battery service standards, equipment operations, TPMS, recalls, product specifications, and seasonality.
  • Train and share knowledge with the team, ensuring they are equipped with the latest product and technology information.
  • Leverage digital tools to drive sales, improve service experiences, and enhance associate engagement.
  • Use handheld technology for real-time business decisions related to services, safety alerts, product information, and training.
  • Drive business results, ensure operational excellence, and maintain a neat, clean, and safe work area.
  • Proactively plan, order supplies, manage expenses, track returns, assist with staffing, operate cash registers, and process transactions.
  • Maintain accurate inventory, audit safety and compliance standards, and complete required documentation.
  • Train and develop associates, monitor completion of e-learnings, and identify growth potential within the team.
  • Encourage career growth, source new talent, and implement processes to meet business needs through collaboration.
  • Demonstrate, promote, and support compliance with company policies and ethical standards.
  • Lead teams by sharing resources, coordinating work, and providing feedback to ensure quality and timelines.
  • Embrace diversity, foster an inclusive workplace, and support associate well-being and development.
  • Build strong relationships, communicate positively, and mentor team members.
  • Uphold integrity, accountability, and Walmart’s values to support a regenerative company culture.
  • Deliver results with a customer-first mindset and make decisions based on reliable information.
  • Drive continuous improvement, adopt new technologies, and support others through change.

Requirements

  • 6 months of supervisory experience or 6 months of experience in the automotive industry.
  • Must be 18 years or older.
  • Must complete all job-required trainings and assessments within a prescribed time period if hired.

Preferred Qualifications

  • Supervisory experience in the tire industry.
  • Tire Industry Certification.

Benefits

  • Competitive pay with performance-based bonus awards.
  • Health benefits: medical, vision, and dental coverage.
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance.
  • Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability coverage.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U: Company-paid education benefit program for high school completion, bachelor’s degrees, ELL, and short-form certificates (eligibility requirements apply).

Pay

The hourly wage range for this position is $22.00 to $30.00. The actual rate will meet or exceed the minimum wage for the job location. Additional premiums may apply in specific circumstances, ranging from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed.

Location

2435 US HIGHWAY 70 SE, HICKORY, NC 28602-8301, United States of America.

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