(USA) Stocking 2 Coach, Non-Complex, Management

Position Summary

TourToTeach, a leader in store operations, is seeking a dynamic individual to lead and develop teams effectively. This role involves teaching training, actively listening to associates, providing feedback, and managing customer service initiatives.

What you'll do...

• Tour stores and provide feedback to associates
• Collaborate with all levels of associates regarding store operations
• Utilize technology and business initiatives to improve store performance
• Lead and introduce company change efforts
• Communicate clear expectations and guidance to team members
• Implement business solutions and communicate business objectives
• Manage and assist in budgeting, forecasting, and controlling expenses
• Maintain effective merchandise presentation, seasonal transitions, and inventory flow
• Develop and implement action plans to mitigate shrinkage and achieve sales and profit goals
• Supervise and develop opportunities for hourly associates
• Hire, train, mentor, assign duties, set clear expectations, and provide associate recognition
• Support customer service initiatives such as Store of the Community and community outreach programs
• Ensure customer needs, complaints, and issues are successfully resolved
• Coordinate and oversee job-related activities and assignments
• Build strong relationships with key stakeholders and support plans and initiatives to meet customer and business needs
• Identify and address improvement opportunities and demonstrate adaptability
• Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and attracts and retains the best talent
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, acts in a selfless manner, and supports Walmart's goal of becoming a regenerative company
• Serve Our Customers and Members: Delivers results while putting the customer first, makes decisions based on data insights, and balances short and long-term priorities
• Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) and Complex Structure.

Benefits

• Health benefits: Medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits: Short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing