(USA) Stocking 2 Coach, Non-Complex, Management

Position Summary

TourToTeach, driving financial performance and sales, supervising associates, ensuring compliance, and fostering a culture of belonging.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with all levels of associates regarding store operations.
• Implement business solutions and communicate business objectives.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives.
• Resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies.
• Provide process improvement leadership.
• Drive the financial performance and sales of the designated store area.
• Review and evaluate PL Profit Loss statements.
• Manage and assist in budgeting, forecasting, and controlling expenses.
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervise and develop opportunities for hourly associates.
• Hire, train, mentor, assign duties, set clear expectations, provide associate recognition, and promote a belonging mindset.
• Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
• Coordinate, complete, and oversee job-related activities and assignments.
• Support plans and initiatives to meet customer and business needs.
• Identify and address improvement opportunities and demonstrate adaptability.
• Ensure compliance with company policies and procedures.
• Act with integrity, maintain and promote the highest standards of ethics and compliance.
• Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected.
• Respect the Individual, Work collaboratively, Build strong and trusting relationships, Communicate with impact, Energy and positivity to motivate and influence.
• Attract and retain the best talent, empower and develop talent, recognize others contributions and accomplishments.
• Strive for excellence, display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, encourage learning from mistakes.
• Live Better U, offers competitive pay, health benefits, financial benefits, and other great benefits.
• Additional compensation includes annual or quarterly performance bonuses, regional pay zone, complex structure, and state pay differential.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Pay and Benefits

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), and State Pay Differential.

Benefits include health benefits, financial benefits, and other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Associates will be required to attend and successfully complete all job-required trainings and assessments.