(USA) Stocking 2 Coach, Non-Complex, Management
Walmart · South Williamson, KY · 3 wk ago
On-siteBusiness Development$65k–$100k/yrFull-time
Position Summary
TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating with all levels of associates, and introducing and leading company change efforts.
What you'll do...
- Tour stores and provide feedback to associates.
- Collaborate with associates at all levels regarding store operations.
- Utilize technology and business initiatives to improve store performance.
- Lead and introduce company change efforts.
- Set clear expectations and guide associates in implementing business solutions.
- Communicate business objectives to teams effectively.
- Model and demonstrate exceptional customer service standards.
- Manage and support customer service initiatives such as Store of the Community and community outreach programs.
- Ensure customer needs, complaints, and issues are successfully resolved.
- Develop and implement action plans to correct deficiencies and promote process improvement.
- Provide process improvement leadership to ensure a high-quality customer experience.
- Drive the financial performance and sales of the designated store area.
- Review and evaluate Profit and Loss (PL) statements.
- Manage and assist in budgeting, forecasting, and controlling expenses.
- Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Supervise and develop opportunities for hourly associates.
- Hire, train, mentor, assign duties, provide recognition, and promote a belonging mindset in the workplace.
- Recruit and develop qualified associates to meet staffing needs and achieve company growth potential.
- Coordinate, complete, and oversee job-related activities and assignments.
- Support key stakeholders, plans, and initiatives to meet customer and business needs.
- Identify and address improvement opportunities and demonstrate adaptability.
- Provide direction and guidance on applying policies and practices.
- Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected, and attracts and retains the best talent.
- Respect the Individual: Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity, and motivates and influences others.
- Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, acts selflessly, and supports Walmart's goal of becoming a regenerative company.
- Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
- Strive for Excellence: Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
- Live Better U: A Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
- Annual Salary Range: $65,000.00 - $100,000.00
- Additional Compensation: Annual or quarterly performance bonuses, Regional Pay Zone (RPZ), Complex Structure, State Pay Differential.
Minimum Qualifications
- 2 years' of college; OR
- 1 year's retail experience and 1 year's supervisory experience; OR
- 2 years' general work experience and 1 year's supervisory experience.
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Primary Location
28402 US HIGHWAY 119, SOUTH WILLIAMSON, KY 41503-3924, United States of America