(USA) Stocking 2 Coach, Non-Complex, Management

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores, providing feedback, and collaborating with all levels of associates regarding store operations, merchandising, and company direction.

What you'll do...

• Teaches and trains teams, actively listens to associates, and provides feedback during store tours.
• Communicates and collaborates with associates at all levels regarding store operations, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs.
• Ensures customer needs, complaints, and issues are successfully resolved by developing and implementing action plans to correct deficiencies.
• Provides process improvement leadership to ensure a high-quality customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss (PL) statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes to mitigate shrink and achieve sales and profit goals.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace for associates.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and addressing improvement opportunities.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company.
• Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offers competitive pay and additional compensation, including annual or quarterly performance bonuses, regional pay zone (RPZ), complex structure, and state pay differential.
• Provides education benefits through Live Better U and Bellevue University, covering tuition, books, and fees for associates in Walmart and Sam's Club facilities.
• Ensures compliance with drug-free workplace policies and requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for positions involving firearms sales.

  Minimum Qualifications

  • 2 years' of college;
  • 1 year's retail experience and 1 year's supervisory experience;
  • 2 years' general work experience and 1 year's supervisory experience.

  Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

  Additional Compensation

  • Annual or quarterly performance bonuses;
  • Regional Pay Zone (RPZ) (based on location);
  • Complex Structure (based on external factors that create challenges).

  Pay Range

  The annual salary range for this position is $65,000.00 - $80,000.00. Additional compensation includes performance-based bonuses and may also include Regional Pay Zone (RPZ) and Complex Structure.

  Benefits

  • Health benefits including medical, vision, and dental coverage;
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance;
  • Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting;
  • Other benefits including short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

  Drug-Free Workplace

  To maintain a drug-free workplace and create a safe and productive work environment, Walmart and its subsidiaries have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees.