(USA) Stocking 2 Coach, Non-Complex, Management

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, merchandising, and company direction. The role also involves introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Maintains and demonstrates the One Best Way (OBW) service model
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies and provide process improvement leadership
• Provides supervision and development opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Coordinates, completes, and oversees job-related activities and assignments
• Supervises and develops opportunities for associates
• Ensures compliance with company policies and procedures
• Respects individuals, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Provides supervision and development opportunities for associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Ensures compliance with company policies and procedures
• Strives for excellence, displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Offers competitive pay and performance-based bonus awards
• Includes health benefits such as medical, vision, and dental coverage
• Includes financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Includes paid time off benefits such as PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Includes other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Includes the annual salary range for this position being $65,000.00 - $100,000.00
• Includes additional compensation for certain positions, which may include Regional Pay Zone (RPZ) and Complex Structure
• Includes the possibility of an additional differential to meet legislative requirements, where applicable

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location

21400 PERRY AVE, BIG RAPIDS, MI 49307-9262, United States of America