(USA) Senior Manager I, Operations Improvement, Facility

Position Summary

The Senior Manager I, Operations Improvement, Facility leads the execution of strategic business plans and process enhancements to optimize operational performance. This role involves managing multiple projects, driving process improvement initiatives, and fostering a collaborative team environment through coaching and development.

What you'll do

• Drive execution of business plans by identifying operational needs, setting priorities, and removing performance barriers.
• Lead multiple projects by defining scope, establishing milestones, managing resources, and tracking progress.
• Develop associates through training, mentoring, and coaching.
• Analyze processes to identify improvements, develop solutions, and ensure sustainable implementation.
• Collaborate with cross-functional teams to align strategies and drive process change initiatives.
• Monitor program performance, address issues, and adjust plans to optimize results.
• Promote adherence to company policies, ethics, and standards while supporting continuous learning.

About the team

The Senior Manager I, Operations Improvement, Facility leads process improvement efforts to enhance operational efficiency and service quality. This team collaborates with cross-functional partners to identify performance gaps, analyze data, and implement scalable solutions. They drive process optimization, change management, and project execution to support both daily operations and strategic initiatives. By standardizing best practices and fostering capability building, the team ensures consistent and effective operations across facilities. Their work advances key initiatives such as reducing delays, improving resource utilization, and strengthening execution to achieve sustained performance improvements at scale.

What you'll bring

• Proven expertise in project management, including defining scope, milestones, and resource allocation to ensure successful project delivery.
• Strong background in process improvement methodologies such as Lean, TPM, and Six Sigma to enhance operational efficiency.
• Experience leading change management initiatives and driving organizational culture transformation.
• Ability to analyze data for root cause identification and develop sustainable improvement solutions.
• Skilled in performance management, coaching, and developing high-performing teams.
• Excellent communication skills to influence stakeholders and foster collaboration across cross-functional teams.
• Commitment to integrity, ethical standards, and continuous learning in a dynamic environment.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see here.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see here.

Minimum Qualifications

• Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR
• 5 years’ experience in retail operations, content development, project management, or related area.

Preferred Qualifications

• Developing and delivering training,
• Master’s degree in Business Administration,
• Project Management Certification,
• Retail consulting.
• Using Microsoft Office.
• Working with cross-functional teams