(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores, providing feedback, and collaborating with all levels of associates regarding store operations, merchandising, and company direction.

What you'll do...

• Teaches and trains teams, actively listens to associates, and provides feedback during store tours.
• Communicates and collaborates with associates at all levels regarding store operations, merchandising, and company direction.
• Introduces and leads company change efforts, sets clear expectations, and provides guidance to implement business solutions.
• Communicates business objectives to teams effectively, models and demonstrates exceptional customer service standards, and follows the One Best Way (OBW) service model.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and improve the customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss (PL) statements, managing and assisting in budgeting, forecasting, and controlling expenses, and developing and implementing action plans to mitigate shrinkage and ensure sales and profit goals are achieved.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace for associates.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respects individuals, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and identifying and communicating goals and objectives.
• Builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, and attracts and retains the best talent.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, acts in a selfless manner, and is consistently humble, honest, fair, and transparent.
• Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offers competitive pay, performance-based bonuses, and other great benefits, including health benefits, financial benefits, and paid time off benefits.
• Provides education benefits through Live Better U and Bellevue University, covering tuition, books, and fees for associates in Walmart and Sam's Club facilities.
• The annual salary range for this position is $65,000.00 - $100,000.00, with additional compensation including annual or quarterly performance bonuses and regional pay zone differentials.

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Additional Information

• For facilities that sell firearms, a successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
• Associates will be required to attend and successfully complete all job-required trainings and assessments.

Pay and Benefits

• The annual salary range for this position is $65,000.00 - $100,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).
• State Pay Differential: This job has an additional differential to meet legislative requirements, where applicable.

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment, meeting or exceeding the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Liv Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Drug-Free Workplace

To maintain a drug-free workplace and promote a safe and productive work environment, Walmart and its subsidiaries have a no tolerance policy regarding the use of illegal drugs and alcohol on the job.