(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach, driving financial performance, and ensuring a high quality customer experience.

What you'll do...

• Teaches and develops teams by providing training and feedback.
• Collaborates with all levels of associates on store operations.
• Introduces and leads company change efforts.
• Provides clear expectations and guidance for business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards.
• Manages and supports customer service initiatives.
• Resolves customer needs, complaints, and issues.
• Develops and implements action plans to correct deficiencies.
• Improves processes to ensure a high quality customer experience.
• Drives the financial performance and sales of the designated store area.
• Reviews and evaluates PL Profit Loss statements.

• Minimum Qualifications

  • 2 years’ of college; OR
  • 1 year’s retail experience and 1 year’s supervisory experience; OR
  • 2 years’ general work experience and 1 year’s supervisory experience.

  Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.