(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance and sales, providing supervision and development opportunities, ensuring compliance, and fostering a culture of belonging.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with all levels of associates regarding store operations.
• Implement business solutions and communicate business objectives.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and community outreach programs.
• Resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies.
• Provide process improvement leadership to ensure a high quality customer experience.
• Review and evaluate PL Profit Loss statements.
• Manage and assist in budgeting, forecasting, and controlling expenses.
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Hire, train, mentor, assign duties, set clear expectations, provide associate recognition, and promote a belonging mindset.
• Support key stakeholders, coordinate, complete, and oversee job-related activities and assignments.
• Ensure compliance with company policies and procedures.
• Act with integrity, display curiosity and a desire to learn, take calculated risks, and encourage learning from mistakes.
• Strive for excellence, adopt and encourage the use of new technologies and skills, and support others through change.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges).

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.