(USA) Network Engineer II

About the role

NEO NetOps is a Level 2 Network Support team providing comprehensive network assistance across US and Canada Stores, Sam’s Clubs, Distribution Centers, Data Centers, and Campuses. The team ensures reliable network infrastructure through proactive monitoring, troubleshooting, and configuration management. Members collaborate to maintain optimal network performance, promptly resolve issues, and support business operations.

Responsibilities

• Maintain detailed logs and documentation of network status and performance trends.
• Identify, isolate, and resolve network faults following standard procedures and using appropriate maintenance tools.
• Assist in analyzing business and technical requirements to support network solution design and improvements.
• Investigate and diagnose network incidents to restore services promptly within defined SLAs.
• Collaborate on network infrastructure design, documenting decisions and evaluating optimal topologies and protocols.
• Develop and maintain high-quality, secure code for network components adhering to coding standards.

Requirements

• Proven expertise in network engineering, including configuration, monitoring, and troubleshooting of network infrastructure.
• Experience with network performance metrics, alerting tools, and adherence to service level objectives (SLOs).
• Ability to identify, isolate, and resolve network faults using standard maintenance procedures and tools.
• Knowledge of network design principles, architectural blueprints, and industry best practices.
• Familiarity with coding standards and scripting languages to support automation and telemetry implementation.
• Strong analytical skills for issue resolution and risk analysis within moderate complexity projects.
• Effective documentation and communication skills to maintain traceability and support stakeholder requirements.

Qualifications

• Option 1: Bachelor's degree in computer science, information technology, information systems, electrical engineering, or related area.
• Option 2: 3 years’ experience in large-scale networking environments or related area.

Preferred Qualifications

• Demonstrated knowledge in creating inclusive digital experiences and implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.
• Knowledge of assistive technologies and integrating digital accessibility seamlessly.
• Understanding of accessibility best practices and joining Walmart as part of their commitment to an inclusive culture.

Pay

The annual salary range for this position is $70,000.00 - $130,000.00. Additional compensation includes annual or quarterly performance bonuses.