(USA) Market Fulfillment Lead

Position Summary

Collaborates with stakeholders to obtain market research and data. Reviews key performance indicators and builds action plans to improve performance. Researches, evaluates, and analyzes data to identify and analyze operational and driver experience gaps. Develops and implements solutions to improve program and process metrics. Leads process improvement projects and utilizes data to provide insights.

What you'll do...

• Develops and communicates business plans and priorities.
• Drives the execution of multiple business plans and projects.
• Supports driver supply and driver experiences through root cause analysis and solutioning.
• Works with operators on strategy execution.
• Facilitates alignment between teams within different workstreams working across digital spaces.
• Determines and supports resource requirements.
• Monitors compliance with company policies and procedures and supports the company’s mission, values, and standards of ethics and integrity.
• Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
• Evaluates the ongoing effectiveness of current plans, programs, and initiatives; consults with business partners, managers, co-workers, or other key stakeholders; solicits, evaluates, and applies suggestions for improving efficiency and cost effectiveness; and participates in and supports community outreach events.

Change Management, Ethical Standards And Conduct

• Respects the individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform; helps to attract the best talent.
• Respects the individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
• Respects the individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
• Acts with integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts with integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Service to the Customer/Member

• Delivers results while putting the customer first.
• Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strives for excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
• Strives for excellence: Drives continuous improvements; is open to and uses new technologies; and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The annual salary range for this position is $90,000.00 - $180,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include : Stock.

Minimum Qualifications

• Bachelor's Degree in business, management, or a related field and 2 years’ experience in retail operations or related field OR 5 years' experience in retail operations or related field.
• Valid state-issued driver’s license.

Preferred Qualifications

• Customer service environment.
• Digital change initiatives.
• Management experience within Walmart Operations.
• Managing a grocery retail operation.
• Project Management.
• Retail Management.