(USA) Manager, Production Training - NSO

About the role

The (USA) Manager, Production Training - NSO leads the development and execution of production training programs to support operational excellence and change initiatives. This role ensures alignment with stakeholders, drives continuous improvement, and oversees training effectiveness across the facility. By providing leadership, coaching, and communication strategies, the manager fosters associate development and engagement while maintaining compliance with company standards. Collaborating with cross-functional teams, this position supports business goals through data-driven decision-making and promotes a culture of accountability, learning, and operational success.

What you'll do

• Manage and oversee production training programs, incorporating impact assessments to align with stakeholder expectations and desired outcomes.
• Lead continuous improvement initiatives by establishing and tracking key performance indicators for training effectiveness.
• Develop and execute communication strategies to ensure consistent messaging across projects and facility teams.
• Collaborate with facility and home office leadership to implement corporate training initiatives and support operational change efforts.
• Supervise and mentor associates, providing development opportunities and fostering a culture of accountability and engagement.
• Ensure compliance with company policies while promoting integrity, ethical standards, and a positive workplace environment.

About the team

Our team leads production system training across Walmart Health & Wellness Central Fill sites, delivering standardized and practical learning solutions. Collaborating closely with site and operations partners, we translate process requirements into hands-on training that ensures safe, efficient, and consistent execution. The team drives adoption, supports performance, and scales training programs to meet evolving business needs. By fostering strong partnerships and focusing on continuous improvement, we enable associates to develop skills that enhance operational excellence and contribute to Walmart’s commitment to quality and customer satisfaction.

What you'll bring

• Proven leadership experience in managing and developing training programs within a production environment.
• Strong ability to coordinate and deliver effective training initiatives aligned with business goals and stakeholder expectations.
• Expertise in assessing training impact and calibrating programs to ensure continuous improvement and measurable outcomes.
• Excellent communication skills to engage teams and facilitate collaboration across multiple departments.
• Experience in supervising, mentoring, and developing associates to build high-performing teams.
• Commitment to upholding company policies, ethics, and integrity while fostering a culture of accountability and continuous learning.

Minimum Qualifications

• Currently a pharmacy technician or experience working as a pharmacy technician, AND experience training, facilitating learning, or related experience.
• Experience in a manufacturing or related environment.
• Mets state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy.

Preferred Qualifications

• Leadership or supervisory role in a manufacturing, warehousing, distribution center or pharmacy environment.

Primary Location

2501 PERRY RD, PLAINFIELD, IN 46168-7418, United States of America