(USA) Manager, Ad Policy Management

About the role

Walmart Connect is key to Walmart’s growth strategy. Walmart has built a ~$3 billion dollar closed-loop media business division of America’s largest omnichannel retailer. Walmart Connect offers unparalleled opportunities for brands to reach their desired customers, no matter where, how, and when they shop. This role is a unique opportunity to join a high-visibility team within the largest company in the world. Walmart Connect is dedicated to driving measurable outcomes for suppliers, sellers, merchants, stores, GMs, brand advertisers, and agencies using full-funnel ad solutions leveraging Walmart’s in-store and online data. With flexible pricing and buying models, including self-service, these solutions help businesses build brand awareness, engage with Walmart consumers, and convert them to shoppers. Walmart Connect is a leading ad tech platform committed to delivering innovative solutions and ensuring the highest standards of compliance and integrity.

We are seeking an experienced Manager of Ad Policy to drive day-to-day execution and improvement of our advertising policy programs. This role will oversee key initiatives across enforcement, development, and enablement, ensuring ads comply with company guidelines, legal standards, and brand values. The Manager will work closely with cross-functional partners to represent Ad Policy, support policy interpretation and development, and strengthen alignment across teams. This role requires strong judgment, stakeholder management, and the ability to translate complex policy concepts into clear business guidance.

Responsibilities

• Operational Leadership: Provide direction and coordination across ad policy programs. Lead projects that enhance policy clarity, consistency, and execution across multiple platforms and workstreams.
• Stakeholder Management: Serve as a point of contact for ad policy questions from internal and external stakeholders. Represent Ad Policy in cross-functional meetings to ensure alignment and clarity. Act as a trusted advisor to business partners, providing clear and practical policy guidance.
• Policy Development & Application: Contribute to the design, update, and communication of advertising policies, ensuring alignment with legal, regulatory, and brand standards. Support the implementation of new or updated policies and help ensure consistent understanding and application across teams.
• Cross-Functional Collaboration: Partner with Legal, Product, Sales, and other teams to ensure seamless policy integration into workflows. Assist in developing FAQs, templates, and reference materials that help the business apply policies effectively.
• Continuous Improvement: Identify and address process bottlenecks or recurring issues; recommend enhancements that drive consistency and scale. Leverage insights from escalations or trends to inform future policy or workflow improvements.
• Communication: Distill complex policy or operational topics into clear, concise updates. Provide context and rationale for decisions to help partners understand the “why” behind policy outcomes. Foster a culture of clarity, collaboration, and accountability.

Requirements

• Bachelor’s degree in Business Administration, Advertising, or a related field.
• 4+ years’ experience in online advertising, compliance, or policy operations, including experience managing complex stakeholder relationships.
• Proven ability to lead cross-functional initiatives and influence without direct authority.
• Strong organizational and project management skills; ability to prioritize and manage multiple initiatives simultaneously.
• Detail-oriented with strong judgment and the ability to simplify complex or ambiguous issues.
• Excellent interpersonal, verbal, and written communication skills, including comfort representing policy in leadership or partner forums.

Preferred Qualifications

• Master's degree in Business Administration, Engineering, Operations, or a related field.
• Project Management Certification (e.g., Project Management Professional).

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave. The amount depends on job classification and length of employment and meets or exceeds paid sick leave laws where applicable.
• Additional benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Education benefits: Live Better U, a Walmart-paid education benefit program for full-time and part-time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.

Pay

The annual salary range for this position is:

• Hoboken, New Jersey: $96,000.00 - $186,000.00
• San Bruno, California: $104,000.00 - $202,000.00

Additional compensation includes annual or quarterly performance bonuses. Certain positions may also include stock.

Primary location: 221 River St, Hoboken, NJ 07030, United States of America.