(USA) GM Coach (Non-Complex) - WM, Management

Position Summary

TourToTeach, driving financial performance and sales, supervising associates, ensuring compliance, and fostering a culture of belonging.

What you'll do...

• Tour stores and provide feedback to associates.
• Communicate and collaborate with all levels of associates regarding store operations.
• Utilize technology, business initiatives, merchandising, and company direction to introduce and lead company change efforts.
• Provide clear expectations and guidance to implement business solutions and communicate business objectives to teams.
• Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
• Manage and support customer service initiatives such as store of the community and community outreach programs.
• Ensure customer needs, complaints, and issues are successfully resolved by developing and implementing action plans to correct deficiencies.
• Lead and develop associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
• Supervise and coordinate job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, and measuring progress.
• Drive financial performance and sales by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Ensure compliance with company policies and procedures by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on executing business processes and practices.
• Act with integrity by maintaining and promoting the highest standards of ethics and compliance, modeling Walmart values, and encouraging learning from mistakes.
• Strive for excellence by displaying curiosity, taking calculated risks, adopting new technologies, and supporting others through change.
• Live better by offering competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Additional Compensation

Annual or quarterly performance bonuses. Additional compensation for certain positions may include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors).

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Pay Range

The annual salary range for this position is $65,000.00 - $100,000.00.

Additional Information

• For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• For information about benefits and eligibility, see https://one.walmart.com.

Qualifications

• Successfully complete a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training if applicable.