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Jobs · OTHR · Connecticut

(USA) Food & Consumables Coach

Walmart · New Haven, CT · 3 wk ago
On-siteOTHR$65k–$100k/yrFull-time

About the role

Leads and develops teams effectively by teaching, training, and actively listening to associates while touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, provides clear expectations, and guides teams to implement business solutions while communicating business objectives effectively.

Responsibilities

  • Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
  • Manages and supports customer service initiatives, such as Store of the Community and community outreach programs.
  • Ensures customer needs, complaints, and issues are successfully resolved; develops and implements action plans to correct deficiencies.
  • Provides process improvement leadership to ensure a high-quality customer experience.
  • Drives financial performance and sales by reviewing and evaluating Profit & Loss (P&L) statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses to ensure they are indexed to sales.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
  • Provides supervision and development opportunities for hourly associates, including hiring, training, mentoring, assigning duties, and setting clear expectations.
  • Promotes a belonging mindset in the workplace and recruits qualified associates to meet staffing needs.
  • Coordinates and oversees job-related activities by developing relationships with key stakeholders and supporting plans to meet customer and business needs.
  • Identifies and communicates goals, measures progress, and addresses improvement opportunities.
  • Ensures compliance with company policies, procedures, mission, values, and standards of ethics and integrity.
  • Implements action plans and supports the Open Door Policy.
  • Fosters a culture of respect by building high-performing teams, embracing differences, and creating opportunities for all associates to thrive.
  • Works collaboratively, builds trusting relationships, and communicates with impact to motivate and influence.
  • Attracts and retains talent, empowers and develops associates, and recognizes contributions.
  • Acts with integrity by maintaining high ethical standards, modeling Walmart values, and supporting regenerative company goals.
  • Serves customers and members by delivering results, adapting to shopping behaviors, and applying EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models.
  • Makes data-driven decisions, balances short- and long-term priorities, and considers stakeholders in planning.
  • Strives for excellence by displaying curiosity, taking calculated risks, and encouraging learning from mistakes.
  • Drives continuous improvement, adopts new technologies, and supports others through change.

Requirements

  • 2 years of college; OR
  • 1 year of retail experience and 1 year of supervisory experience; OR
  • 2 years of general work experience and 1 year of supervisory experience.

For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities that sell only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).

Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Benefits

  • Competitive pay with performance-based bonus awards.
  • Health benefits: medical, vision, and dental coverage.
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance.
  • Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave.
  • Short-term and long-term disability coverage.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates. Eligibility requirements apply.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Regional Pay Zone (RPZ), Complex Structure, and state pay differentials may apply where applicable.

Location

315 Foxon Blvd, New Haven, CT 06513-2355, United States of America.

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