(USA) Director, Technology Operations-Right Location

About the role

The Director - Right Location, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational efficiency. This role oversees financial management, risk mitigation, and stakeholder collaboration to drive successful program delivery. The director applies advanced program management techniques to optimize resource allocation and performance monitoring while fostering productive relationships across multiple business units. With a strong focus on innovation and continuous improvement, this position supports technology integration and operational excellence to deliver measurable business value and sustainable growth.

What you'll do

• Lead the development and execution of product capabilities aligned with business objectives.
• Define and monitor performance metrics, risk assessments, and mitigation plans across multiple projects.
• Build and maintain strong collaborative relationships with stakeholders to influence decision-making and drive results.
• Manage resource allocation and operational processes to optimize program efficiency and effectiveness.
• Provide clear, concise communication and reporting to senior leadership on program status and outcomes.
• Foster continuous improvement by implementing best practices and innovative technology solutions.
• Oversee program budgeting, forecasting, and financial management to ensure cost-effective delivery.

What you'll bring

• Proven ability to define and execute large-scale technology programs aligned with business strategy.
• Strong stakeholder management and influencing skills to build consensus and drive cross-functional collaboration.
• Expertise in monitoring program performance, risk assessment, and mitigation planning.
• Deep understanding of technology landscapes, trends, and their application to business objectives.
• Demonstrated capability to develop business cases and operational plans supporting organizational goals.
• Excellent communication skills to convey complex information clearly and foster productive relationships.
• Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis.

At Walmart

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock.

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience in project management, program management, program operations, or related area.
• Option 2: 8 years’ experience in project management, program management, program operations, or related area. 3 years’ supervisory experience.

Preferred Qualifications

• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.

Additional Information

• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

802 Respect Dr, Bentonville, AR 72716, United States of America

Drug-Free Workplace

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.