US Patriot Branch Sales Manager - Misawa AB, Japan

This position is located on base at Misawa AB, Japan.

About the role

US Patriot is seeking a Full Time Retail Sales Manager to match soldiers and airmen to the best brands in the business including Nike, Oakley, and Under Armour. We have over 100 retail locations and multiple web portals to take care of our customers’ tactical gear needs.

Responsibilities

• Manage the daily operations of assigned US Patriot stores, including the supervision of all store employees.
• Scheduling: Efficiently schedule all employees while taking into consideration each subordinate’s requests for hours.
• Training: Sales/product training, upsell/cross-sell, POS procedures, shelf facing and stocking, inventory.
• Sales and Merchandising: Ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. Create a sales plan to meet the store’s sales obligations.
• Must have knowledge of the gear (study catalogs) to help customers and suggest related items (e.g., if a customer buys a holster, suggest a pistol lanyard, magazine pouches, belt, etc.).
• Encourage the performance of employees with sales goals and a plan for meeting store goals.
• HR: Hiring and terminating employees based on the company's hiring process.
• Customer Experience: Ensure that customers have an outstanding, pleasant shopping experience.
• New Items: Communicate new item requests from customers to District Manager and Planner to bring in new items as soon as possible.
• Receiving: Accurately receive all deliveries of merchandise to the store in a timely, accurate manner.
• Inventory: Check inventory on a frequent basis to ensure goods are in stock to sell.
• Administration/Reporting: Complete accurate and timely paperwork and reports.
• Safety: Model safety standards and report accidents in a timely manner.
• Demonstrate good judgment and respect for the position with the Company, co-workers, AAFES Staff, clients, and customers.

Requirements

• Bachelor’s degree preferred.
• Three years of previous experience with retail management preferred.
• Excellent verbal and written communication skills, problem analysis, and decision-making.
• Financial and quantitative analysis (preferred).
• Demonstrated ability to manage a sales team to successful achievement of company sales goals.
• Proven ability to motivate and coach others.
• Ability to continuously move around all areas of the store on a daily basis.
• Ability to work flexible shift hours, 7 days a week.
• SOFA Passport with stamp and A-3 Status (US Patriot does not provide SOFA status).
• Official Permanent Change of Station (PCS) Orders.
• DOD Civilian Temporary Change of Station (TCS) Orders.

Benefits

• Excellent medical, dental, and vision coverage—eligible 1st day of the month after start date.
• 401(k) retirement plan with company contribution.
• Flexible benefits—choose what you like, ignore the rest.
• Generous employee discount.
• Vacation and personal time.
• Paid holidays.
• Tuition reimbursement.
• Daily Pay: Receive up to 50% of wages for hours worked daily.