US Field Medical Operational Excellence Sr. Manager

About the role

The US Field Medical Operational Excellence Sr. Manager is an integral member of the US Field Medical and Field Medical Operational Excellence Team. They support the development and implementation of key Global / US category-led initiatives impacting multiple Medical Affairs stakeholders and markets.

Responsibilities

• Supports the Specialty Care Field Medical Director Lead to drive alignment and coordination of goals, priorities, and efforts across Medical Affairs categories and asset teams, and with other cross-functional partners.
• Serves as subject matter expert for applicable/assigned processes and provides operational support and/or guidance to teams as needed.
• Drives the creation/implementation of simple medical processes, working with key stakeholders, to support strategy and execution of Medical Affairs data generation/communication activities.
• Collaborates with key internal stakeholders and other Operational Excellence colleagues for consistency and alignment.
• Supports overall financial management and forecasting, with limited oversight, for assigned Asset or Field Medical area budget, working with finance, Field Medical Lead and other Field Medical team members as necessary.
• Supports project / program budget plan for Asset and/or Field Medical Group to provide management with accurate YTD budget spend.
• Develops and maintains business relationships with key colleagues (Finance, Contracts & Outsourcing, Compliance and Operational Excellence) to ensure ongoing alignment and efficiency.
• Develops and leads tracking and analysis of performance / activity measurements (metrics) as appropriate.

Qualifications

• Demonstrates a breadth of diverse capabilities including: the ability to influence and collaborate with peers, and drive operational excellence to achieve meaningful outcomes and create business impact.
• Bachelor’s degree required + 8+ years of experience in Pharmaceutical industry or related fields; Advanced degree (e.g., masters) highly preferred + 6+ years of experience in pharmaceutical industry or related fields.
• Prior experience in working in Medical Affairs organization is essential and experience in other medical/clinical functions desirable.
• Prior experience in Project Management, Business Operations. Understanding and adherence to Project Management methodologies.
• Demonstrated results in creating and managing complex projects, including experience in budgetary management and fiscal awareness.
• Cross functional effectiveness: Ability to effectively collaborate across multiple functions including Medical (Customer Facing and HQ), Medical Information, Corporate Communications, Digital, and Commercial. Ability to manage resources, programs, and multiple projects.
• Leading effectively in a matrix and able to communicate and work effectively with all levels of management.
• Proven ability to facilitate open discussion and debate among key stakeholders and build relationships through partnering, anticipating needs, fulfilling expectations.
• Highest motivation with demonstrated track record of high performance and producing outstanding results.
• Independent, pro-active, self-motivated with strong organizational skills and possesses the ability to manage priorities, handle multiple tasks with frequent tight deadlines.
• Excellent at attention to detail and follow-up skills.
• Knowledge of Pfizer systems including POD, Ariba BOD, EngagePlus.
• Highly skilled in Microsoft Excel, Word, PowerPoint, and Teams.

Preferred Qualifications

• Strong decision-making skills.
• Entrepreneurial mindset.
• Strong communication skills and ability to work effectively with senior levels of management.
• Master at resourcefulness with ability to keep pace with a highly changing environment.
• Excellent business judgment.
• Proven ability to implement projects of strategic importance, on time and within budget.
• Experience managing projects with team members in multiple locations.
• Influence without authority.
• Strong communication and interpersonal skills; fluent and able to influence others in spoken and written English.
• Flexibility, the ability to adapt to change, external environment, project scope and direction.