[ US - DC] Sr. Associate, Workforce Staffing

HelloFresh · Aurora, IL · 3 wk ago

OTHR$71k–$87k/yrFull-time

Sr. Staffing Associate Aurora, IL

Provide temp staffing support to the facility in all areas of temp labor order fulfillment, staffing agency management, and temp associate compliance
Assist workforce staffing in administering procedures and policies through the Distribution Center for Staffing Agency Partners
Provide training support to agency on-site representatives and staff
Ensure Open Door, diversity and other values related issues are resolved
Collaborate with the HR Manager to conduct interventions, fact-findings and resolve conflicts related to the temp workforce as they arise
Collaborate with Staffing Agency Partners to ensure temp associates have proper oversight, GMP compliance, and safety training
Provide, monitor, coach and guide technical and nontechnical training for Staffing Agency Partner On-Site Representatives and Managing Coaches
Provide reporting for labor order fulfillment, training and day 1 show rates, and attrition rates for agency partners
Partner with agency partners to reconcile any temp associate billing issues
Serve as subject matter expert for the Vendor Management System used to manage temp labor orders, temp associate onboarding, and temp associate invoicing
Manage Zendesk tickets, Temp Cancellations, Voluntary time requests, and other operational needs related to the temp workforce
Participate in special projects as assigned

3+ years of experience in Staffing/HR within food manufacturing/production, CPG, e-Commerce or a high growth/startup company preferred
Knowledge of recruitment strategies and techniques, employment agency methods and operations, developed skill in interviewing techniques
Working knowledge of employee relations, diversity, performance management, and employment laws; must understand confidentiality
Solid coaching and counseling skills
Bachelor's degree or equivalent job experience

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