Sr. Associate, Human Resources

About the Role

Join Ingram Micro, a leading global technology company that drives the world's IT ecosystem. With a reach of nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, connecting technology manufacturers and cloud providers with business-to-business technology experts. This role serves as a key partner supporting a broad range of human resources and talent acquisition activities, ensuring an exceptional employee experience while maintaining compliance with company policies and regulatory requirements.

This is a hybrid role based at our Buffalo, NY, office, requiring onsite presence 3 days per week.

Responsibilities

• Talent Acquisition & Onboarding
  • Coordinate nationwide onboarding activities to ensure a seamless new hire experience for the US Channel business.
  • Prepare and distribute new hire communications, including orientation details, company information, and onboarding requirements.
  • Maintain orientation rosters and partner with training teams to coordinate onboarding schedules.
  • Support internship recruiting initiatives and coordinate onsite internship activities and engagement programs.
  • Promote and administer employee referral programs to support talent attraction efforts.
• HR Operations & Compliance
  • Conduct and monitor pre-employment background checks and ensure timely resolution of any issues.
  • Manage I-9 completion and reverification processes, ensuring compliance with federal regulations.
  • Maintain accurate employee records and ensure compliance with HR policies, procedures, and regulatory requirements.
  • Assist with audits, reporting requirements, and documentation requests.
• HR Systems & Data Management
  • Utilize Workday to track candidate and employee activity, generate reports, and streamline workflows.
  • Maintain the accuracy and integrity of HR data and personnel records.
  • Support system testing, reporting enhancements, and continuous improvement initiatives.
• Employee & Business Support
  • Serve as a resource for employees and managers regarding HR policies, processes, and programs.
  • Partner with business leaders to address day-to-day HR needs and support organizational objectives.
  • Provide administrative and operational support across multiple HR functions.
  • Support employee engagement initiatives and HR communication efforts.
  • Maintain confidentiality and discretion when handling sensitive employee information.
• Team Collaboration & Leadership
  • Serve as a subject matter resource for HR processes, systems, and recruiting operations.
  • Cross-train and provide backup support for unemployment claims administration and HR analytics activities.
  • Assist in developing and improving HR procedures, workflows, and systems.
  • Act as a lead, mentor, or trainer for less experienced team members as needed.
  • Contribute to HR and talent acquisition projects that enhance organizational effectiveness and employee experience.

Qualifications

• Education & Experience
  • Associate degree or equivalent experience with a minimum of five (5) years of HR, recruiting, or related functional experience; or
  • High school diploma or equivalent with a minimum of eight (8) years of related experience, including four (4) years of position-specific experience.
• Preferred Qualifications
  • Experience supporting recruiting, onboarding, or HR operations in a corporate environment.
  • Experience using Workday or similar HRIS and applicant tracking systems.
  • Knowledge of employment laws, compliance requirements, and HR best practices.
  • Experience with EEO, AAP, I-9, and background screening processes.
• Skills & Abilities
  • Strong knowledge of HR operations, recruitment administration, onboarding, compliance, and employee support.
  • Advanced organizational skills with exceptional attention to detail and accuracy.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Strong analytical and problem-solving skills with the ability to make sound recommendations.
  • Excellent verbal and written communication skills.
  • Proven ability to build partnerships and work effectively across all levels of the organization.
  • Strong customer service orientation and commitment to providing a positive employee experience.
  • Ability to maintain confidentiality and exercise discretion when handling sensitive information.
  • Proficiency with Microsoft Office applications and HR technology platforms.

What You Bring to the Role

• Recognized skilled specialist in the HR field with broad functional expertise.
• Ability to work independently on complex assignments requiring judgment, initiative, and problem-solving.
• Demonstrated capability to identify process improvements and implement more effective ways of working.
• Strong collaboration skills with the ability to influence and support leaders and employees across multiple business functions.
• Serves as a trusted resource and knowledge base within the HR organization.

Pay

The typical base pay range for this role across the U.S. is USD $56,000.00 - $89,600.00 per year. The applicable range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on factors such as role complexity, job duties, and relevant experience. Base pay ranges are reviewed and updated annually, with offers typically made within the bottom half of the range at the time of hire.

Eligible roles may also receive additional rewards, including merit increases, annual bonuses, sales incentives, and long-term incentives, based on position level and individual performance.

Benefits

• Healthcare benefits
• Paid time off and parental leave
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Basic life insurance
• Wellbeing benefits