URM Case Manager

Responsibilities

• Provide case management services and support to foster care parents and families and URM in accordance with licensing standards, contract agreements, agency and CARF standards, and funding requirements
• Conduct monthly home visits for assigned caseload to assess URM's mental, emotional, and social well-being. Additional visits may be required if applicable
• Create, update, and maintain accurate and up to date URM case files and records with information pertaining to child’s medical history, treatment plans, and observations; chart all pertinent information in the UC case files/records in accordance with Agency policy and licensing standards
• Complete case notes and ensure all case files and documentation are completed accurately and in a timely manner; maintain case logs for all assigned URM
• Work on-call services on rotation and during period of high influx with URM admissions and sponsor/foster family needs
• Work closely with management and the team to ensure case management and program services are effectively and efficiently supporting Agency objectives and program purpose
• Work closely with service professionals, court officials, parents and families, clinical staff, and service providers to develop, manage, and evaluate URM needs
• Respond to URM and foster parents and families regarding needs and concerns with compassion and empathy in a timely manner

Qualifications

• Minimum Qualifications: Bachelor’s degree in Social Work, Human Services, or closely related field; Three (3) years’ relevant experience; Bilingual in English and Spanish (based on service area and service population); Must be 21 years of age or older per licensing requirements; Must be willing to work evenings and Saturdays as scheduled; Ability to establish rapport, trust, and boundaries with children, parents, and families; Strong interpersonal skills with the ability to interact with diverse groups of people; The ability to apply compassion and empathy, while dealing with stressful and difficult situations; The ability to work independently and collaboratively within a group; Strong organizational and time management skills with the ability to manage heavy caseload and meet deadlines; Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; Excellent written and verbal communication skills
• Preferred Qualifications: Master’s degree in Social Work, Human Services, or closely related field; Five (5) years’ relevant experience

Perks

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• Discounted Gym Memberships

Physical Demands & Work Conditions

• This position requires sitting and looking and using a computer for long periods of time
• Position works in a child facility and has constant exposure to children
• Position requires frequent standing, walking and time in units/cottages which are areas where children reside
• Lift, push, pull, move up to 50 lbs.