Urgent Care Nurse Manager

Purpose of Position

To provide professional nursing care and support for patients receiving treatments, examinations, evaluations, etc. General management of Urgent Care Facility. Responsible for day-to-day management and coordination of care, staffing, performance improvement and operational flow.

Responsibilities

• Coordinates care for patients in the Urgi-care setting.
• Carefully manages office operations to align with principles of good clinical care; creates and monitors office systems that promote customer service and customer satisfaction and maximize center efficiency.
• Directly supervises employees of the Urgent Care Center.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Interviews, selects, trains, schedules, plans, assigns, directs, rewards, disciplines, counsels, and resolves conflicts among staff.
• Provides professional nursing care and support for center patients receiving treatments, examinations, evaluations, etc. Through the nursing process of assessment and evaluation while maintaining standards of professional nursing within the realm of departmental policy.
• Assists in providing nursing care to center patients under the direct supervision of the Physician.
• Triage and evaluate patients, obtain major complaints and brief medical history when necessary and take vital signs with complete chart documentation (including name, medical record #, allergies, current medications with routine update with each visit).
• Ensures staff provides quality safe care according to current standards of practice for administration of procedures/treatments/medications.
• Ensures staff documents according to entity/dept. guidelines.
• Coordinates and monitors billing operations.
• Maintains medical records; ensures compliance with policies and procedures and acceptable medical record keeping practices.
• Serves as an advocate and provides a safe and secure environment.
• Participates in identification of the important aspects of care for each patient, the identification of indicators used to monitor the quality and appropriateness of care.
• Assesses personal and learning developmental needs and acts as a resource person.
• Conducts staff meetings and other activities which promote the growth and developmental of nursing and patient care.
• All other duties as assigned or necessary.

  Qualifications

  • Bachelor of Science in Nursing (BSN)
  • Current RN licensure in MA
  • 3 - 4 years of clinical experience in an emergency, critical care or urgent care setting
  • Minimum of 2 years of supervisory experience
  • Proficient in computer applications
  • Strong communication and interpersonal skills required
  • Current Basic Life Support Certification

  Schedule

  Full-Time, Mon-Fri, 8a-4p, Occasional Evenings, Weekends, and Holidays

  Organization

  Medical Affiliates of Cape Cod

  Primary Location

  Massachusetts-Hyannis

  Department

  MACC-UrgiAdmin-General

  Annual/Hourly

  Annual - Based on Full Time Employment

  Hiring Pay Range

  100000 - 135000