University Library Specialist, Learning Spaces & Services

About the Department

The NC State University Libraries supports and enables research and learning by providing collections, services, spaces, and technologies for the NC State community and its partners. The Libraries is committed to being a powerful competitive advantage for the university in every aspect of its mission, including attracting and retaining the best faculty and students and promoting their success. To that end, we foster a culture of creativity, diversity, and innovation. The library system consists of the D. H. Hill Jr. Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine.

The Learning Spaces & Services (LSS) department (11 librarians, 1 EPS and 6 support staff) provides dynamic services, spaces, and technologies to enable all forms of learning, discovery, and research. The department leads a range of programs and initiatives that support student learning, access to essential tools and resources, and undergraduate student success. Through its workshops, programs, and activities, students and faculty in all disciplines can explore and apply tools and systems for advanced visualization, making, 3D modeling, virtual environments, and digital media creation in their research and study. Department staff contribute to the ongoing evolution of the Libraries’ Technology Lending Service. The department has overall responsibility for learning spaces including the Makerspace, Learning Commons, iPearl Innovation Studio, VR & Gaming Studio, and the Digital Media Studios plus several additional teaching labs. LSS also works with the Collections & Research Engagement department to support teaching and research needs and the use of the Libraries’ large-scale visualization spaces.

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• Childcare benefits
• Wellness & Recreation Membership
• Wellness Programs

Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status.

Responsibilities

Teaching & Learning

The University Library Specialist (ULS) is a core member of the Undergraduate Teaching, Learning, and Outreach team, which supports early-career undergraduate students through in-person and online instruction. The team introduces students to fundamental concepts in information literacy (e.g., recognizing academic information and finding and evaluating sources) and to the Libraries spaces, services, and resources critical to their academic success.

• Delivers in-person instruction and works closely with the Librarian for Undergraduate Teaching & Learning, who manages the in-person information literacy curriculum
• Serves a program coordinator role: communicating with faculty, staff, and constituents; scheduling over 200 library instruction sessions per year; and managing instructional spaces
• Collaborates with colleagues in the maintenance and organization of instructional content, spaces, and materials
• Analyzes instructional trends and makes recommendations about program content and resource allocation
• Works closely with Libraries colleagues on working groups that advance teaching and learning in the Libraries
• Technologies and fluencies used may include: Google Suite or Microsoft Office (Sheets/Excel, Slides/PowerPoint), Canvas, Canva, Web Content Accessibility Guidelines (WCAG), Drupal, and the Adobe Suite

Outreach

• Represents the Libraries at occasional outreach events to introduce prospective and newly enrolled students to campus
• Engages with students, helping them connect with key library resources essential to their academic success

Public Service

• Serves as an Ask Us Service Manager, responsible for public service operations during assigned shifts at one of the Libraries’ primary Ask Us service points
• Supervises student employees, makes operational decisions, and provides virtual reference services
• Collaborates with colleagues across the Student Success division to maintain consistently high-quality customer service
• Observations from interactions—particularly regarding areas where students struggle—inform ongoing curriculum development to better support undergraduate learning

Other Responsibilities

Other duties as assigned.

Qualifications

Minimum Experience/Education

• Bachelor’s degree and one year of experience in a library or in archives or records management; or
• High School diploma or equivalency and five years of experience in a library or in archives or records management; or
• An equivalent combination of training and experience

All degrees must be received from appropriately accredited institutions.

Preferred Qualifications

• Evidence of effective organizational and communication skills, attention to detail, and experience using workplace productivity tools to create and maintain instructional content and schedules
• Familiarity with pedagogical or training practices
• Ability to foster an environment of belonging and well-being in a classroom setting, at a service point, and in a collaborative work environment
• Ability to gather, organize, and manage information or data effectively for assessment, analysis, and other purposes—ensuring accuracy, accessibility, and meaningful use
• Familiarity with information literacy concepts and/or demonstrated understanding of common research challenges for undergraduate students

Pay & Schedule

Anticipated Hiring Range: $58,395

Work Schedule: Monday–Friday, 8:00am–5:00pm. Flexibility required, including for occasional evening or weekend shifts.

This position is eligible for flexible hours and a hybrid work environment, based on departmental and operational needs. Occasional responsibilities to cover Libraries events after normal business hours and on weekends.

Position Details

• Position Type: SHRA
• Classification Band Title: University Library Specialist
• Classification Band Level: Journey
• Classification Salary Range: $34,133 – $73,667
• Salary Grade Equivalency: NC11
• Full Time Equivalent (FTE): 1.00 (40 hours/week)
• Appointment: 12 Month Recurring
• Time-Limited Position: No

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship. A valid NC Driver's License is required. No Commercial Driver's License required.